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EVA is the common name for ethylene-vinyl acetate. These weird words translate into a feeling of cool and cushy freedom for your feet. Think of EVA as the spring in your step. The natural characteristics of the material make it great for footwear because it molds to your feet. It’s also incredibly lightweight, shock absorbent, washable, waterproof, and odor-resistant. All Native shoes are also animal by-product free. We’re friends with animals, aren’t you?
Native Shoes are REACH and CPSIA compliant, are BPA and phthalate free, and do not contain hazardous materials such as formaldehyde.
Every step of the way, Native ensures our production processes are cleaner and greener. We’re proud of our unique, low-emission manufacturing process and our foam-injection molding process produces low waste – we like that too. Our shoes contain no animal by-products and are packaged and shipped using recyclable materials. Forgot to sort your recycling this week? We’ve got your back (but just this once!).
Native Shoes is happy to extend a 6-month warranty against any manufacturer defect in materials or workmanship that is in excess of standard wear up to six months from the date of purchase.
If you purchased your Native shoes through our online shop, please e-mail us at email@example.com with the following information:
If you purchased your Native shoes from a retailer, please contact the store first. If they are unable to help you, please e-mail us at firstname.lastname@example.org with the following information:
At this time, our customer service operates primarily via e-mail. This allows us to better collect information and prioritize our customer inquiries. Please send an e-mail to email@example.com if you have any questions regarding your shopping experience. We promise to respond within a reasonable amount of time.
We accept VISA and MasterCard only. We also accept payment via PayPal for US customers only.
All payments are processed by Global Payments Canada GP – 1130 West Pender Street, Suite 620, Vancouver BC.
Native Shoes is required by law to collect sales tax on orders shipped to California. If you are shipping to California, the tax will be automatically added to your order and will appear on your final order confirmation.
Please ensure that the billing information that you entered is the same that your bank has on file. If your address is correct, your transaction may have been flagged as a fraudulent purchase. Since Native Shoes uses a Canadian payment processing company, your bank may think the “international purchase” is suspicious. Simply contact your financial institution in order to notify them before attempting another purchase.
Unfortunately, your order cannot be cancelled or modified once it is placed. Please refer to our return instructions to find out how to return your order once you receive it.
We recommend washing your Native Shoes with mild soap, warm water and a soft cloth or brush. We do NOT recommend putting Native shoes in the washing machine or dryer (or dishwasher!) under any circumstances.
Avoid direct sun light and extreme heat conditions as this could cause the material to warp.